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Privacy Policy for Image Scribe
Last updated: 2025-02-18

Welcome to Image Scribe. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. By accessing or using Image Scribe, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

1.1 Personal Information

  • Account Data: When you create an account or subscribe to our service, we may collect information such as your name, email address, and login credentials.
  • Billing Information: If you purchase a paid subscription, we (or our third-party payment processor) may collect billing details and payment information.

1.2 Uploaded Content (Images)

  • When you use Image Scribe to transcribe text from images, we collect the images you upload (including any metadata included in the images).
  • We process these images using our AI-based transcription service to extract the text.

1.3 Usage Data

  • Device Information: We may collect information about the device you use to access our service (e.g., IP address, browser type, operating system).
  • Log Data: Our servers automatically record certain data when you interact with Image Scribe, such as date and time of access, pages viewed, and your actions on the service.

1.4 Cookies and Tracking Technologies

  • We may use cookies and similar tracking technologies to remember your preferences, understand how you interact with our services, and improve your user experience.
  • You can usually modify your browser setting to decline cookies if you prefer. Note that certain features of the service may not function properly without cookies.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  1. To Provide and Maintain the Service

    • Transcribing the text in your images using our AI technology.
    • Authenticating your account and providing you with customer support.

  2. To Improve Our Services

    • Monitoring and analyzing usage to improve and develop new features.
    • Ensuring the stability and security of our platforms.

  3. To Communicate With You

    • Sending service-related emails (e.g., confirmations, technical and security notices).
    • Responding to your comments, questions, and requests.

  4. For Compliance and Enforcement

    • Detecting, investigating, and preventing fraudulent transactions or misuse of our services.
    • Complying with legal obligations, such as law enforcement requests, or to exercise or defend legal claims.

3. How We Share Your Information

We may share your information in the following situations:

  1. Service Providers

    • We may share your personal information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing or image processing infrastructure. These third parties are contractually bound to protect your information and only use it to carry out their services.

  2. Business Transactions

    • If Image Scribe is involved in a merger, acquisition, or asset sale, your information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.

  3. Legal Requirements

    • We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

  4. With Your Consent

    • We may share your personal information for other purposes with your explicit consent.

4. Data Retention

  • We will retain your personal information for as long as it is necessary to provide you with the service and fulfill the purposes outlined in this Privacy Policy.
  • Images you upload are typically stored for a limited duration to facilitate accurate and efficient transcription. Once the transcription process is complete, your uploaded images may be deleted or retained temporarily for quality assurance or troubleshooting purposes, unless a longer retention period is required or permitted by law.

5. Data Security

  • We implement reasonable security measures to protect the confidentiality and integrity of your information.
  • However, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe your information is no longer secure, please contact us immediately.

6. Children’s Privacy

  • Our services are not directed to individuals under the age of 13 (or the applicable age of majority in your jurisdiction).
  • We do not knowingly collect personal information from children. If you believe we may have collected such information, please contact us so we can delete it.

7. International Data Transfers

  • Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.
  • By using our services, you consent to the transfer of your information to other jurisdictions, which may have different data protection rules than your country.

8. Your Rights

Depending on your location and applicable laws (such as the General Data Protection Regulation (GDPR)), you may have certain rights regarding your personal information, such as:

  • Access: The right to request access to the personal information we hold about you.
  • Correction: The right to request correction of any inaccurate or incomplete personal information.
  • Deletion: The right to request deletion of your personal information under certain conditions.
  • Objection: The right to object to certain processing activities.
  • Data Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the information provided below.

9. Third-Party Links

Our service may contain links to other websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this page. By continuing to use our service after we post any modifications, you accept the updated policy.

11. Contact Us

If you have any questions, concerns, or comments regarding this Privacy Policy or our practices, please contact us at:

Thank you for choosing Image Scribe. We are committed to safeguarding your information and providing a secure and reliable service.